Shipping & Returns
SiMia Federal Services www.SiMia.Navy
Terms and Conditions of Sale
All information regarding strengths, proper working temperatures and service recommendations pertaining to goods in any SiMia Federal Services brochure or catalog is printed solely for the convenience of the customer. Every effort has been made to insure accuracy of data. However, we assume no responsibility for this data unless a specific guarantee in writing is given at the time of sale.
All prices are Net Industrial Prices. For larger quantities of any item please contact our Sales Department for a quotation. All prices and specifications are subject to change without notice.
Export-$250.00 per destination.
Domestic- $25.00 per destination.
Orders shall only be accepted by SiMia Federal Services, SiMia.Navy, and with a recognizable Purchase Order number and can either be confirmed by telephone, fax, e-mail or mail, together with the name and telephone number of the individual responsible for the purchase.
Shipping and Invoice address details must be clearly stated and any discrepancy, from the original telephone order to any subsequent written confirmation is the responsibility of the Purchaser. A "Contract Acknowledgment" number should be requested by the Purchaser and a verbal confirmation of the order conducted prior to acceptance.
It is strongly recommended that written quotations are requested prior to purchase and the quotation number acknowledged on any subsequent Purchase Order.
Taxes and transportation charges are additional.
All orders are shipped F.O.B. Miami, FL, USA, Tampa, FL USA, or San Diego, CA, USA. We utilize all major freight companies including UPS, Federal Express and common carrier. We will strive to accommodate any shipping request you may have, however if not specified, we will ship your order the most economical way.
Domestic --Net 30 days on Rated Accounts.
Export-Preferred method ... Advance Bank Transfer, all charges forward... Fee ... $50.00
We strongly suggest "Advance Bank Transfer" Agents please note, charges will be deducted from commissions if incurred. The appointed agent is responsible for stating the charges to the client.
Insurance, responsibility of Customer, unless quoted upon request.
Our export department will supply a Pro-Forma invoice for your needs upon request.
All shipments are carefully packed and inspected at our warehouse prior to shipping, and every effort is made to insure their safe arrival at your destination. Damages must be reported to the carrier within 48 hours to insure that you receive proper compensation. SiMia Federal Services, SiMia.Navy, and APE.Navy is not responsible for damage incurred in transit, however, our Customer Service Department will assist you in any way possible to insure your satisfaction regarding any damaged merchandise purchased. All claims for incorrect shipments and/or shortages must be made within 10 days of shipping date,
RESPONSIBILITIES FOR MERCHANDISE & WARRANTIES
It is our policy to sell only high quality products and merchandise and to warrant such for twelve (12) months from purchase date, excluding consumables and Solder Extractor Heater Assemblies or as otherwise stated:
Purchaser shall be responsible for all transportation and insurance costs to and from SiMia Federal Services, SiMia.Navy, Miami, FL, USA. , Tampa, FL USA, or San Deigo, CA, USA
Purchaser shall provide proof of purchase date to obtain warranty repair from SiMia Federal Services, SiMia.Navy,
It is the sole responsibility of the purchaser to determine whether the merchandise complies with requirements based upon the intended use of the goods.
SiMia Federal Services, SiMia.Navy, and shall not be liable for any consequential damage, loss, or expense arising from the use of or inability to use goods sold SiMia Federal Services, SiMia.Navy, and. or for labor, repairs, or other expenses incident to removing any defective merchandise or procuring and installing a replacement.
The maximum liability, if any, SiMia Federal Services, SiMia.Navy, and from any cause shall be limited to the original cost of any defective item of merchandise sold by SiMia Federal Services, SiMia.Navy,. Furthermore SiMia Federal Services, SiMia.Navy, hereby reserves the right to repair or replace any such defective merchandise solely at its option. This written warranty supersedes any and all verbal or implied warranties and may not be altered or amended without the express written consent of SiMia Federal Services, SiMia.Navy,
CANCELLATION OF ORDERS AND RETURN OF GOODS
Orders may not be canceled nor merchandise returned without consent from SiMia Federal Services, SiMia.Navy, and Special orders are subject to cancellation charges (100%) and we reserve the right to make a reasonable handling charge when an order has been correctly filled.
Goods returned because of our error will be replaced or credited without expense to the customer.
Returned merchandise subject to 50% re-stocking charge.
To Order Call 305.451.6393 or eMail: Sales@SMT.Repair